New Support Chat

By Bjarni Rúnar 2020-07-07, 19:27

We are happy to announce we have launched a new Tech Support chat system!

The new system is based on the Svarbox service offered by our friends at ISNIC, and should be more user-friendly and private than the IRC-based chat we used until now.

For example, it is a bit smarter about knowing when we are actually online and when we aren't - if you don't see a little "How can we help?" bubble in the lower right corner, that means our live support is closed at the moment. Hopefully that will result in fewer people asking questions and then giving up because we're fast asleep or unavailable.

The old IRC-based community chat is still available for people who want to hang out or interact with other members of the PageKite community.